Global Sales & Operations Planning Manager

Location US-IL-Itasca
Posted Date 3 months ago(3/6/2020 10:43 AM)


Global Sales and Operations Planning Manager

Robertshaw is a leading global design, engineering and manufacturing company in the Chicago area that sells components and systems solutions into the residential white goods, commercial appliance, HVAC, and transportation industries. Robertshaw’s global headquarters is located near Chicago in Itasca, Illinois, USA.  The company employs over 6,000 employees in 14 countries, has 3 engineering centers and 12 manufacturing locations.


The Global Sales and Operations Planning Manager (reporting to the Global Director of Materials Planning) will assist in developing and leading the Sales and Operations Planning process. This role will be responsible for the monthly demand planning sub-process and participate in developing the overall process, systems, and governance landscape. This individual will drive key objectives including improved sales basis, forecasting accuracy, improvements to operational efficiencies, optimizing inventory performance and improving service levels. This role will escalate key business issues into the process for cross-functional decision making.


Duties & Responsibilities:

  • Assist with the implementation of the monthly S&OP process.
  • Assist with defining the underpinning meetings required to support the S&OP process
  • Define the calendar cross functionally and facilitate the monthly meetings.
  • Partner with functional champions to identify KPIs, tracking progress to plan and collaborating with key stakeholders to drive RCCAs.
  • Document and communicate key actions and decisions to drive organizational alignment around the monthly plans.
  • Lead & develop the monthly demand plan collaborating across the organization.
  • Establish demand planning measures and controls with a closed loop root cause and corrective action process to improve forecast bias and accuracy.
  • Collaborate closely cross functionally to develop accurate demand plans while supporting the optimization of supply and inventory plans. Establish a single enterprise plan.
  • Identify gaps to supply and demand alignment leading teams to identify scenarios to mitigate and prepare recommendations for senior leadership review.
  • Integrate key processes including but not limited to customer forecasts, statistical forecast models, and targeted service levels, demand & supply variability (including supplier performance), AOP targets (including inventory plans, demand plans, & supply plans), product life cycle, operational capacities & capabilities,
  • Support overall roadmap to achieve objectives, including process, application support tools, policies, and control mechanisms.
  • Establish the mechanism to track overall S&OP process maturity and lead key process improvement initiatives.
  • Assist in identifying process and technology gaps & the selection and implementation of supporting tools & applications.
  • Directly manage the supporting team of demand planner (s), analyst (s), and supply planner (s)


Experience and Skills:

  • Bachelor’s degree in supply chain management or business.
  • 5-10 years of sales and operations planning with experiencing leading a demand planning team.
  • Experience in implementing a global S&OP
  • APICS or related certifications desired.
  • Strong communication (verbal and written) and interpersonal skills.
  • Track record for achieving results in a matrix environment
  • Results oriented focused individual with a knack for continuous improvement.
  • Hands on leader/coach
  • A sense of urgency, a passion for winning, and enthusiasm for translating big ideas into realistic, pragmatic executable plans
  • Background with statistical modeling & analytically minded


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